At jom2play, your privacy is more than a legal obligation – it is our moral responsibility to every member. This document explains exactly how we collect, use, store, and protect your personal data as a Malaysian player.
All jom2play member personal data is stored on secure servers protected by multi-layered encryption. Access to data is granted only to authorised personnel.
Jom2play has never and will never sell, rent, or trade players' personal data to any third party for marketing purposes without your explicit consent.
You have the full right to access, update, or request deletion of your personal data at jom2play at any time via your account settings or by contacting us.
The jom2play Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.
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Jom2play's automated monitoring systems operate around the clock to detect any unauthorised access or suspicious activity involving our users' data.
This Privacy Policy describes the privacy practices jom2play in the collection, use, disclosure, transfer, and storage of your personal information. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards to ensure your privacy is fully safeguarded.
By registering for or using the jom2play platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform. Any enquiries may be directed to our privacy team at privacy@jom2play.ws.
jom2play ("we", "platform", "jom2play") are committed to protecting the privacy of every individual who interacts with our platform. This Privacy Policy applies to all users who register, browse, or use any jom2play service – including live casino games, slots, jackpot, roulette, Sports Betting on the Malaysia Super League and EPL, live matches, e-sports, and all other features available on our platform.
This policy also covers information you provide during the deposit process via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) — all popular Malaysian payment methods we support.
We regard data protection not merely as a legal requirement, but as the foundation of trust that builds a lasting relationship between jom2play and every valued Malaysian player.
Jom2play collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Examples of Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, national identification number, date of birth | Registration form / KYC |
| Contact Data | Email address, phone number, state of residence | Registration form |
| Financial Data | Payment method (e-wallet/FPX), deposit/withdrawal amount in RM | In-platform transactions |
| Technical Data | IP address, device type, web browser, operating system | Automatically upon access |
| Usage Data | Game records, bets, winnings, login timestamps | In-platform activity |
| Communication Data | Customer support chat logs, incoming emails | Your interactions with us |
We only collect data that is strictly necessary for the stated purposes. jom2play does not collect sensitive data such as health information, religious beliefs, or political views unless required by law.
The personal data we collect is used solely for the following purposes. jom2play will not use your data for any purposes not stated here without obtaining fresh consent from you:
Platform jom2play uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. The following are the types of cookies we use:
You can control or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the jom2play platform.
jom2play does not sell your personal data. However, we may share certain information with trusted third parties in the following circumstances:
All third parties that receive data from jom2play are required to maintain the confidentiality and security of that data to the same or higher standards that we uphold.
Your data security is our highest priority jom2play. We implement multiple layers of technical and organisational safeguards to protect your personal information.
Data Retention Period: jom2play retains your personal data for as long as your account is active or as long as necessary to provide our services. Once an account is closed, data is retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
Physical Security: jom2play's data servers are housed in high-security data centres with strict physical access controls, automated fire suppression systems, and backup power infrastructure.
As a user jom2play and a Malaysian resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any personal data that is inaccurate or incomplete.
You may request the deletion of your data, subject to legal and contractual requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format.
You may request a restriction on data processing in certain circumstances while a dispute is being resolved.
To exercise any of these rights, contact the jom2play privacy team at privacy@jom2play.ws. We will respond within 30 business days.
jom2play does not accept registrations from individuals under the age of 18. We do not knowingly collect personal data from underage children or minors.
If we discover that personal data from individuals under the age of 18 has been collected without proper verification, we will take immediate action to delete that data and close the associated account.
If you suspect that a minor is using the jom2play platform, please contact us immediately at support@jom2play.ws so that prompt action can be taken.
jom2play reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any changes made will be published on this page with a revised effective date.
For significant changes that materially affect your privacy rights, jom2play will provide notification via email or an in-platform notice at least 14 days before the changes take effect, giving you sufficient time to review and make an informed decision.
Your continued use of the jom2play platform after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to revisit this page periodically to stay informed about how we protect your privacy.
If you have any questions, requests, or complaints regarding this Privacy Policy or how jom2play to manage your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We will respond to all privacy-related enquiries within 3 business days and resolve formal requests within 30 business days in compliance with the provisions of Malaysia's PDPA.
By using the jom2play platform, you are entrusting us with your personal data. We take that trust seriously and are committed to protecting your privacy at all times.
Your data is protected. Your privacy is safeguarded. Now it's time to enjoy over 1,500 casino games, slots, jackpots, and Sports Betting at jom2play – with complete peace of mind.
*Valid for users aged 18 and above. Please play responsibly.